Privacy Policy

Last Updated: June 15, 2026

MUTANT BRANDS LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our social media marketing services, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our website or Services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please do not use our website or Services.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

Create an account or profile
Purchase our Services
Subscribe to our newsletter or mailing list
Contact us via email, phone, or contact form
Fill out surveys, forms, or questionnaires
Provide credentials for your social media accounts so we can deliver Services
Participate in promotions, contests, or events

This information may include:

Personal Identifiers: Full name, email address, phone number, mailing address, business name
Payment Information: Credit card number, billing address, and other financial information necessary to process payments (note: we do not store full credit card numbers directly; payment processing is handled by our third-party payment processors)
Account Credentials: Social media account login information (usernames, passwords, access tokens) provided to us for the purpose of delivering Services
Business Information: Company name, industry, website URL, brand assets, marketing goals, and other business details relevant to service delivery
Communication Data: Content of emails, messages, support tickets, or other communications you send to us

1.2 Information Collected Automatically

When you access or use our website, we may automatically collect certain information, including:

Device Information: Device type, operating system, browser type, screen resolution
Log Data: IP address, access times, pages viewed, referring URLs, click patterns
Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixels, and similar technologies (see Section 4 below)
Location Data: Approximate geographic location based on IP address

1.3 Information from Third Parties

We may also receive information about you from third-party sources, including:

Social media platforms when you connect your accounts or interact with our pages
Payment processors for transaction verification
Business partners and service providers
Publicly available sources

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 Service Delivery

To provide, operate, and maintain our social media marketing Services
To access and manage your social media accounts as authorized by you
To create, schedule, and publish content on your behalf
To run and manage advertising campaigns on your behalf
To provide customer support and respond to your inquiries

2.2 Business Operations

To process payments and manage billing
To verify your identity and prevent fraud
To communicate with you about your account, Services, transactions, and updates
To send you administrative notices and important information about our Services

2.3 Improvement and Analytics

To analyze and improve our website, Services, and user experience
To monitor usage patterns, trends, and website performance
To conduct research and analytics to improve our marketing strategies

2.4 Marketing and Communications

To send you promotional materials, newsletters, and marketing communications (with your consent where required)
To inform you about new services, features, special offers, or events

2.5 Legal and Security

To comply with applicable laws, regulations, and legal processes
To enforce our Terms of Service and other agreements
To protect the rights, property, or safety of MUTANT BRANDS LLC, our Clients, or others
To detect, prevent, and address fraud, security breaches, and other illegal activities

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including but not limited to:

Payment Processors: To process your payments securely (e.g., Stripe, PayPal, or similar)
Social Media Platforms: To deliver Services on your behalf (e.g., Meta/Facebook, Instagram, X/Twitter, TikTok, LinkedIn, etc.)
Cloud Hosting Providers: To host and manage our website and data
Email Service Providers: To send communications on our behalf
Analytics Providers: To help us understand website usage and improve our Services
Marketing Tools: To manage and optimize advertising campaigns

These service providers are contractually obligated to use your information only for the purposes of providing the services we have requested.

3.2 Social Media Platforms

When you provide us with access to your social media accounts, we may share and receive data with those platforms in the course of delivering Services. This may include posting content, running ads, and accessing analytics data associated with your accounts. Your use of social media platforms is also governed by each platform’s own privacy policy and terms of service.

3.3 Business Transfers

If MUTANT BRANDS LLC is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government investigation). We may also disclose your information when we believe in good faith that disclosure is necessary to:

Comply with applicable law or legal process
Protect or defend our rights or property
Prevent or address fraud or security concerns
Protect the personal safety of any person

3.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

3.6 Aggregated or De-Identified Data

We may share aggregated, de-identified, or non-personally identifiable information with third parties for any purpose, including for marketing, analytics, or research purposes. Such information cannot reasonably be used to identify you.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognize your device, remember your preferences, and improve your experience.

4.2 Types of Cookies We Use

Type	Purpose
Essential Cookies	Required for the website to function properly (e.g., session management, security, shopping cart)
Analytics/Performance Cookies	Help us understand how visitors interact with our website (e.g., Google Analytics)
Functionality Cookies	Remember your preferences and settings to enhance your experience
Marketing/Advertising Cookies	Used to deliver relevant advertisements and track campaign performance

4.3 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, including analytics tools (e.g., Google Analytics), advertising networks, and social media platforms (e.g., Meta Pixel).

4.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies, visit www.allaboutcookies.org.

4.5 Do Not Track

Some browsers offer a “Do Not Track” feature. Since there is no industry standard for how to respond to this signal, our website does not currently alter its practices when a Do Not Track signal is received.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest where feasible
Secure access controls and authentication procedures
Regular security assessments and monitoring
Restricted access to personal information on a need-to-know basis
Secure handling and storage of social media account credentials

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security, and we are not responsible for any unauthorized access, hacking, data loss, or other breaches beyond our reasonable control.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account Information: Retained for the duration of your account and for a reasonable period after account closure for legal and business purposes
Payment Records: Retained as required by applicable tax and financial regulations (typically 3–7 years)
Social Media Credentials: Retained for the duration of the service engagement and securely deleted upon termination of Services, unless you request earlier removal
Communication Records: Retained for a reasonable period for quality assurance, dispute resolution, and compliance purposes
Website Usage Data: Retained for up to 24 months for analytics purposes, after which it is aggregated or deleted

When personal information is no longer needed, we will securely delete or anonymize it.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

7.1 California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a California resident, you have the right to:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting, and the categories of third parties with whom we share your information
Right to Delete: Request that we delete personal information we have collected from you, subject to certain exceptions
Right to Correct: Request that we correct inaccurate personal information
Right to Opt-Out of Sale/Sharing: Request that we not sell or share your personal information. We do not sell your personal information, so no opt-out is necessary for sales
Right to Limit Use of Sensitive Personal Information: Request that we limit our use of your sensitive personal information
Right to Non-Discrimination: Exercise any of these rights without being discriminated against

7.2 Other State Privacy Laws

If you reside in a state with its own consumer privacy law (e.g., Virginia, Colorado, Connecticut, Utah, and others), you may have similar rights. We will respond to your requests in accordance with applicable law.

7.3 General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA) or Switzerland, you may have additional rights, including:

Right of Access: Access your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data (“right to be forgotten”)
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to our processing of your data based on legitimate interests
Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing, including profiling

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: support@mutantbrands.com
Phone: 530-767-3747
Mail: 2485 Notre Dame Blvd Ste 370 PMB 13, Chico, CA 95928

We will respond to your request within the timeframe required by applicable law (typically 30–45 days). We may ask for verification of your identity before processing your request.

7.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. We may require the agent to provide written authorization from you and may verify your identity directly.

8. CALIFORNIA PRIVACY DETAILS (CCPA/CPRA)

8.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

Category	Examples	Collected
Identifiers	Name, email, phone, IP address, account credentials	Yes
Customer Records	Address, payment information, business info	Yes
Commercial Information	Purchase history, service selections	Yes
Internet Activity	Browsing history, interaction with website	Yes
Inferences	Preferences, characteristics, behavior predictions	Yes

8.2 Categories of Sources

We collect personal information from: you directly, our website (automatically), social media platforms, payment processors, and other service providers.

8.3 Business or Commercial Purpose

We use personal information for the business and commercial purposes described in Section 2 of this policy.

8.4 Third-Party Sharing

We share personal information with the categories of third parties described in Section 3 of this policy for the purposes described therein.

8.5 Sale of Personal Information

We do not sell your personal information and have not sold personal information in the preceding 12 months.

8.6 Sharing of Personal Information for Cross-Context Behavioral Advertising

We may share certain identifiers (e.g., cookie IDs, device identifiers) with advertising networks for targeted advertising purposes. If you wish to opt out, please contact us at support@mutantbrands.com.

9. CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us at support@mutantbrands.com.

10. SOCIAL MEDIA ACCOUNT CREDENTIALS

Because our Services involve managing social media accounts on your behalf, we may require access to your social media login credentials or authorization tokens. We treat this information with the highest level of security:

Credentials are stored using industry-standard encryption
Access is limited to authorized personnel who need it for service delivery
We will not access your accounts beyond the scope authorized by you
Upon termination of Services, we will remove our access to your accounts and securely delete stored credentials upon your request
We are not responsible for changes to your social media account security that occur outside our control — we recommend changing your passwords after our engagement ends

11. EMAIL COMMUNICATIONS

11.1 Marketing Emails

With your consent, we may send you promotional emails about our Services, special offers, and other marketing materials. You can opt out of marketing emails at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us at support@mutantbrands.com

11.2 Transactional Emails

We will send you emails related to your account, Services, billing, and other transactional matters. These emails are necessary for service delivery and you cannot opt out of them while your account is active.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by MUTANT BRANDS LLC. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.

13. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to the United States and any other country where our service providers operate. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time at our sole discretion. When we make changes, we will:

Update the “Last Updated” date at the top of this policy
Post the updated policy on our website
For material changes, provide additional notice (e.g., email notification or prominent website notice)

Your continued use of our website or Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MUTANT BRANDS LLC

Mailing Address: 2485 Notre Dame Blvd Ste 370 PMB 13, Chico, CA 95928
Email: support@mutantbrands.com
Phone: 530-767-3747

For privacy-specific inquiries, please include “Privacy Request” in the subject line of your email.