Terms of Services

Last Updated: June 15, 2026

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and MUTANT BRANDS LLC (“Company,” “we,” “us,” or “our”), governing your access to and use of our website and social media marketing services (collectively, the “Services”). By accessing our website or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or Services.

2. DESCRIPTION OF SERVICES

MUTANT BRANDS LLC provides social media marketing services, which may include but are not limited to:

• Social media account management and content creation
• Social media advertising and campaign management
• Follower growth, engagement, and audience development services
• Social media analytics and reporting
• Influencer marketing and outreach
• Brand strategy and consultation
• Any other social media marketing services as described on our website at the time of purchase

Specific Services delivered will be as described in the service package or order confirmation purchased by the Client.

3. ACCOUNT REGISTRATION

To access certain Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately at support@mutantbrands.com of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. CLIENT RESPONSIBILITIES

As a Client, you agree to:

• Provide all necessary access, materials, information, and credentials required for us to deliver the Services in a timely manner (e.g., social media account access, brand assets, content approvals)
• Respond to our requests for information or approval within reasonable timeframes
• Ensure that any content, materials, or information you provide do not infringe upon the intellectual property rights of any third party
• Comply with all applicable laws, regulations, and the terms of service of the social media platforms on which we provide Services on your behalf
• Not engage in any activity that could damage, disable, or impair the functioning of our website or Services

5. PAYMENT TERMS

5.1 Pricing

All pricing for our Services is listed on our website or in your service agreement/order confirmation. We reserve the right to modify pricing at any time, with changes taking effect for new orders or at the start of the next billing cycle for existing subscriptions.

5.2 Payment Methods

We accept payment methods as indicated on our website at the time of purchase. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5.3 Billing

For subscription-based Services, billing occurs on a recurring basis (monthly or as otherwise specified) on the anniversary date of your initial purchase. For one-time Services, payment is due at the time of purchase unless otherwise agreed in writing.

5.4 Taxes

Client is responsible for any applicable taxes, duties, or similar charges imposed in connection with the purchase of Services.

6. REFUND POLICY

6.1 30-Day Money-Back Guarantee

MUTANT BRANDS LLC offers a 30-day money-back guarantee on your initial purchase of Services. If you are not satisfied with our Services for any reason, you may request a full refund within thirty (30) calendar days from the date of your initial payment. To request a refund, you must contact us at support@mutantbrands.com or call 530-767-3747 within the 30-day window.

Eligibility requirements for the 30-day money-back guarantee:

• The request must be made within 30 calendar days of your initial purchase date
• The refund applies only to your first payment for the Services
• Any additional services, add-ons, or fees beyond the base service are not refundable
• You must not have violated these Terms during the guarantee period

Refunds will be processed via the original payment method within a reasonable timeframe after approval.

6.2 No Refunds After 30 Days

After the 30-day money-back guarantee period has expired, all payments are final and non-refundable. No refunds, credits, or prorated amounts will be issued for:

• Services already rendered or in progress
• Unused portions of subscription periods
• Partial months of service
• Cancellations made after the 30-day guarantee window
• Any charges incurred more than 30 days prior to a cancellation request

This no-refund policy applies regardless of the reason for cancellation, including but not limited to dissatisfaction with results, changes in business circumstances, or platform-related issues beyond our control.

7. CANCELLATION

7.1 Subscription Cancellation

You may cancel your subscription at any time by contacting us at support@mutantbrands.comor calling 530-767-3747. Cancellation will take effect at the end of the current billing period. No further charges will be made after cancellation, but no refund will be provided for the remaining portion of the current billing period (subject to the 30-day money-back guarantee in Section 6.1).

7.2 Cancellation by Company

We reserve the right to cancel or suspend your access to the Services at any time, with or without cause, including but not limited to violation of these Terms, with reasonable notice where practicable. In the event of cancellation by us without cause, you will be entitled to a prorated refund of any prepaid fees for Services not yet rendered.

8. INTELLECTUAL PROPERTY

8.1 Company IP

All content, materials, tools, strategies, methodologies, software, and intellectual property used or developed by MUTANT BRANDS LLC in providing the Services remain the exclusive property of the Company. This includes, but is not limited to, proprietary marketing strategies, campaign frameworks, analytics tools, and templates.

8.2 Client IP

All content, brand assets, trademarks, and intellectual property provided by the Client remain the exclusive property of the Client. Client grants MUTANT BRANDS LLC a limited, non-exclusive license to use such materials solely for the purpose of delivering the Services.

8.3 Deliverables

Upon full payment, Client shall own all custom content and deliverables specifically created for the Client as part of the Services, unless otherwise agreed in writing. Company retains the right to use non-confidential, non-proprietary elements of deliverables for portfolio, demonstration, or marketing purposes.

9. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes, but is not limited to, business strategies, financial information, customer data, and trade secrets. Neither party shall disclose such confidential information to any third party without prior written consent, except as required by law.

10. DISCLAIMER OF WARRANTIES

10.1 As-Is Basis

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 No Guarantee of Results

MUTANT BRANDS LLC does not guarantee specific results from the Services, including but not limited to specific numbers of followers, likes, views, engagement rates, sales, revenue, or conversions. Social media platforms operate under their own algorithms and policies, and results may vary based on numerous factors outside our control.

10.3 Platform Compliance

While we strive to use methods consistent with social media platform policies, we do not warrant that our Services will always comply with every term of service of third-party social media platforms. Platform policies change frequently and without notice. The Client assumes the risk of any platform actions taken against their accounts.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MUTANT BRANDS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MUTANT BRANDS LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your breach of these Terms
• Your use of the Services in violation of applicable laws or third-party rights
• Any content or materials you provide to us that infringe upon third-party intellectual property rights
• Any disputes between you and third parties arising from your social media accounts or content posted on your behalf with your approval

13. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time at our sole discretion. Changes will become effective upon posting the updated Terms on our website with a revised “Last Updated” date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

14. TERMINATION

Either party may terminate the Service relationship:

• By the Client: At any time by providing written notice to support@mutantbrands.com. Subject to the refund policy in Section 6.
• By the Company: At any time with reasonable notice, or immediately in the event of a material breach of these Terms by the Client.

Upon termination:

• Client must pay all outstanding fees for Services rendered up to the date of termination
• Company will deliver any completed or in-progress deliverables upon full payment
• Sections that by their nature should survive (including but not limited to Sections 10, 11, 12, and 16) shall survive termination

15. DISPUTE RESOLUTION

15.1 Informal Resolution

Before filing any legal claim, you agree to first contact us at support@mutantbrands.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving your notice.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

15.3 Jurisdiction

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Butte County, California, and you consent to the personal jurisdiction of such courts.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms, together with any service agreement or order confirmation, constitute the entire agreement between you and MUTANT BRANDS LLC regarding the Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

16.3 Waiver

The failure of MUTANT BRANDS LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, or platform outages or changes.

16.6 Independent Contractor

MUTANT BRANDS LLC is an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties.

17. CONTACT INFORMATION

For any questions, concerns, or notices regarding these Terms, please contact us:

MUTANT BRANDS LLC

• Address: 2485 Notre Dame Blvd Ste 370 PMB 13, Chico, CA 95928
• Email: support@mutantbrands.com
• Phone: 530-767-3747

By using our website or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

A few recommendations:

1. Have an attorney review this — especially the liability limitations and refund sections, as enforceability varies by state.
2. Consider adding a Privacy Policy — it’s legally required in many jurisdictions (California, EU) if you collect any personal data.
3. Post this prominently — link it in your website footer and require acknowledgment at checkout.
4. Update the “Last Updated” date whenever you make changes.
5. Consider an arbitration clause — if you want to avoid court litigation, you could add a binding arbitration provision (e.g., JAMS or AAA).